Sustainability

Sustainability

🌱 MOIRA TRAVEL

 Sustainability Policy

1. Purpose 


Unique Ephesus Tours is committed to promoting sustainable tourism practices.

The purpose of this policy is to continuously improve our environmental performance, encourage responsible behavior, and actively seek sustainable solutions across all areas of tourism in which we operate. Through responsible management, we aim to minimize negative environmental, social, and cultural impacts while maximizing positive contributions to destinations and communities.


2. Scope

This policy applies to all Unique Ephesus Toursemployees, including freelance and contracted tour guides.It is communicated to all suppliers, partners, and clients.The Sustainability Coordinator is responsible for the implementation, monitoring, and continuous improvement of this policy.


3. Mission

Our mission is to foster a sustainable society and responsible tourism by raising awareness among employees, suppliers, partners, and travelers.
We strive to reduce and mitigate environmental impacts while actively contributing to local communities, cultural preservation, and long-term destination resilience.


4. Sustainability Management & Legal Compliance



  • Unique Ephesus Tours’s management fully supports and commits to this Sustainability Policy.

  • We monitor, evaluate, and report our sustainability performance through the Travelife platform.

  • Our sustainability progress is publicly reported at least every two years.

  • We commit to continuous improvement through dedicated personnel, training, and resources.

  • We comply with all applicable local, regional, national, and international legislation related to:

    • Human resources and labor rights

    • Human rights and children’s rights

    • Land rights and land use

    • Environmental protection, wildlife conservation, and biodiversity

  • We uphold a strict Code of Ethics with zero tolerance for corruption, bribery, forced labor, child labor, discrimination, or exploitation, and expect the same standards from our partners and suppliers.


5. Internal Management

5.1 Social Policy & Human Rights

  • We provide fair and equal employment opportunities regardless of gender, age, race, religion, nationality, disability, sexual orientation, or marital status.

  • We ensure a safe, healthy, inclusive, and respectful working environment.

  • We support professional development and encourage employee participation in sustainability initiatives.


6. Environmental Management in Office Operations

Unique Ephesus Tours minimizes its direct environmental footprint by applying circular economy principles and the 5Rs: Refuse, Reduce, Reuse, Repurpose, Recycle.

Our actions include:

  • Full compliance with environmental legislation

  • Monitoring and reducing energy, water, and waste consumption

  • Purchasing office supplies locally, in bulk, sustainably certified, and with minimal packaging

  • Printing only when necessary using FSC-certified or recycled paper, double-sided and grayscale

  • Using energy-efficient lighting and equipment, switched off or in sleep mode when not in use

  • Implementing water-saving measures in office facilities

  • Waste separation (plastic, paper, organic, metal, glass, hazardous waste, e-waste, landfill)

  • Minimizing noise, light, and air pollution


7. Land Use

Our office is located in a historical area. We fully respect land-use regulations and prioritize sustainable architecture, preservation principles, and responsible space usage.


8. Supplier Policy

Unique Ephesus Tours is committed to responsible sourcing and long-term partnerships.

We prioritize suppliers who:

  • Are locally owned and employ local staff

  • Use seasonal and locally sourced products

  • Support community development initiatives

  • Have sustainability policies and/or GSTC-recognized certifications

All suppliers are required to comply with our Supplier Code of Conduct, including:

  • Compliance with all relevant regulations

  • Respect for human, labor, children’s, and women’s rights

  • Fair wages and safe working conditions

  • Zero tolerance for corruption, bribery, extortion, or discrimination

  • Protection of children from sexual exploitation in tourism

  • Protection of the environment and natural resources

  • Active support for local communities


9. Transport Policy

  • Clients are informed about public transportation options whenever feasible.

  • Group transportation is optimized using appropriately sized, fuel-efficient vehicles.

  • Overland transport is preferred for short distances; unnecessary domestic flights are avoided.

  • Clients are encouraged to offset greenhouse gas (GHG) emissions related to their travel.


10. Activities & Excursions

  • We prioritize activities that respect the environment, protect biodiversity, and benefit local communities.

  • We do not sell or promote activities involving captive wildlife or animal exploitation.

  • Excursion providers must comply with our sustainability and animal welfare standards.

  • Partners are offered free access to the Travelife learning platform for sustainability training.


11. Local Guides

  • All guides are officially licensed and members of TÜREB (Union of Turkish Tourist Guides Chambers).

  • Guides receive regular training, including:

    • Responsible tourism practices

    • Child protection awareness

    • Cultural and environmental interpretation

  • Guides act as sustainability ambassadors, encouraging responsible visitor behavior.


12. Destinations

  • We actively participate in destination development initiatives and stakeholder workshops, including cooperation with the Ministry of Tourism.

  • We promote local culture, local cuisine, traditional crafts, and cultural heritage preservation.

  • We support the protection of natural and cultural resources and educate travelers on responsible behavior.

  • We proudly support the TEMA Foundation to strengthen our environmental commitments.


13. Customer Communication & Protection

Before Booking

  • Provide clear and accurate travel information and consultation

  • Ensure data protection and privacy

  • Follow ethical marketing practices with no misleading claims

During Travel

  • Inform guests about natural environments, cultural heritage, and local customs

  • Provide emergency contact details and procedures

  • Maintain high health and safety standards


14. Customer Experience

Our policies ensure high-quality and responsible travel experiences, including:

  • Health and safety procedures

  • Emergency protocols

  • Data privacy protection

  • Responsible group size management

  • Sustainable transport practices and GHG awareness

  • Responsible shopping guidelines

  • Prevention of child labor and sexual exploitation in tourism

  • Complaint handling procedures and customer satisfaction surveys

We encourage open communication and actively collect feedback, particularly related to sustainability performance.


15. Conclusion

Unique Ephesus Tours is committed to integrating sustainability into every aspect of its operations.

By actively engaging employees, suppliers, partners, and travelers, we strive to contribute to a responsible, ethical, and resilient tourism sector that benefits local communities, protects cultural heritage, and safeguards the planet for future generations.

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